If you’re having trouble with the website loading or seeing an error message, here’s what you can do:
Website Not Loading
- Try refreshing the page or waiting a minute or two. Sometimes the issue resolves itself.
- You can also check our status page to see if there are any ongoing outages.
If it still doesn’t load:
- Click your profile in the top-right corner.
- Select Log Out from the dropdown menu.
- Click the Login button and sign back in using Discord.
Website Shows an Error
Error messages can give clues about what went wrong:
- Not Found: The page doesn’t exist or the URL is incorrect.
- Too Many Requests: You're sending requests faster than we can handle them. Please try waiting a bit before visiting another page.
- Internal Server Error: Something went wrong on our end. Please report it via our support server.
If you continue seeing errors:
- Try refreshing the page.
- Try waiting a few minutes to see if the issue is temporary.
- If the issue persists, report it to us via our support server.
Include the error message if possible, it helps us fix things faster.